GENERAL TERMS
1.1 https://wall-mounts.co.uk/ (The “Website”, “Site”, “Shop”) Wall Mounts UK is owned and operated by P3D-Lab Limited. Please read the Terms of Use (“Terms”) carefully. Throughout the Site, “we”, “us” and “our” shall refer to P3D-LAB Limited, our subsidiaries and third party companies acting on our behalf.
1.2 These Terms set out the basis on which you (“You” or “User”) can use our Website and Mobile App (collectively “platform”) to place orders for items, goods, products made available to you through our platform (collectively the “Service”).
1.3 As a pre-condition for accessing and using our platform, you must agree to these Terms. Each time you download our Mobile App to your device, new Terms is concluded and its Terms apply to your use of the Website.
1.4 The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms. Any use of these terminology or other words in the singular, plural, capitalization is taken as interchangeable and therefore referring to the same.
1.5 Unless otherwise specified, Wall Mounts UK platform is free to use, but may contain Service, which may allow you to make purchases within the Wall Mounts UK platform.
1.6 You represent that you are accessing our platform as a private person. Any commercial use of our platform is not allowed. By ordering goods from the Website, you are deemed to have understood and accepted these terms.
1.7 These Terms apply to all users of our platform, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. The terms also apply if You interact with Us through our shop, over the phone, online, via email, through our platform, or otherwise by using our platform or interacting with us on social media.
1.8 Use of our Service is also governed by Wall Mounts UK Privacy Policy, which is herein incorporated by reference. Your relationship with Wall Mounts UK will be subject to these Terms and Privacy Policy (“Policy”). If you do not agree to the Terms or any part of it, you may not use or otherwise access the Service.
1.10 Final determination of suitability of any item sold for the use contemplated by you is your sole responsibility, and Wall Mounts UK shall have no responsibility in connection with such determination.
2.0 ABOUT US
2.1 Wall Mounts UK is a reliable online e-commerce shop in the UK owned by P3D-Lab Limited registered with Company number 09039234. Our VAT number is GB 347920873.
3.0 CONTACT US
For questions or if you would like to make a complaint, please e-mail us at wall-mounts@p3d-lab.co.uk or visit us at 25 Greasbro Road Sheffield, S9 1UQ United Kingdom.
PART B
2.0 PROVISION OF SERVICES
2.1 REGISTRATION
2.1.1 You may be required to register an account (“Account”) on our platform in order to make a purchase and place an order.
2.1.2 Except with Wall Mounts UK’ approval, You are only entitled to register one account on our platform.
2.1.3 When you register to use our Service, you will be asked to create a username and password. You must keep this password confidential and must not disclose it or share it with anyone. You will be responsible for all activities and orders that occur or are submitted under your Account.
2.1.4 In the event that You have any concerns regarding your Password Details or become aware of any misuse, then You must inform Us immediately (see Contact Us section above).
2.1.5 Wall Mounts UK reserves the right to remove or reclaim any username at any time and for any reason, including but not limited to claims by a third party that a username violates the third party’s rights.
2.1.6 You agree that all activities that occur under your account (including without limitation, clicking to accept any Additional Agreements or rules, subscribing to or making any payment for any Service, sending emails using the email account, or sending SMS) will be considered to have been authorized by you.
2.1.7 You acknowledge that sharing your account with other persons, or allowing multiple users outside of your business entity to use your account (collectively, “multiple uses”), may cause irreparable harm to our platform or other Users of our platform. You shall indemnify Wall Mounts UK, our affiliates, directors, employees, agents, and representatives against any loss or damages (including but not limited to loss of profits) suffered because of the multiple uses of your account.
2,2 ACCOUNT RESTRICTION
Wall Mounts UK reserves the right, without prior notice, to restrict access to or use of certain Service (or any features within the Service) subject to other conditions that Wall Mounts UK may impose at our discretion. Further, Wall Mounts UK may reject Your application for registration for any reason.
PART C
1.0 YOUR ORDER
1.1 ORDER
1.1.1 Wall Mounts UK will take all reasonable care, in so far as it is within our power to do so, to keep the details of your order and payment secure. But in the absence of negligence on our part, Wall Mounts UK cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from our platform.
1.1.2 You place an order for items on our platform by pressing the confirm order button at the end of the checkout process. The ‘confirmation’ stage sets out the final details of Your order, and you will be guided through the process of placing an order by a series of simple instructions on our platform.
1.1.3 All orders You place on our platform will be subject to acceptance in accordance with these Terms. Following this, Wall Mounts UK will send You an order acknowledgment email detailing the items You have ordered. Please note that this email is not an order confirmation or order acceptance from Wall Mounts UK. It is only an acknowledgment of Your order and DOES NOT constitute acceptance.
1.2 ORDER ACCEPTANCE
1.2.1 Acceptance of Your order and the completion of the contract between You and Wall Mounts UK will take place on dispatch to You of the items ordered unless Wall Mounts UK have notified You that We do not accept Your order or You have canceled it (please read Our Returns and refunds policy). Completion of the contract between You and Wall Mounts UK will take place when the products ordered is ready for dispatch.
1.2.2 Non-acceptance of an order may be due to one of the following:
- Availability of items. In the event that the product you ordered is unavailable, Wall Mounts UK will inform you of this as soon as possible.
- Our inability to obtain authorization for your payment
- The identification of a pricing or product description error
- If you are placing an order for an item that by law is age-restricted. But by clicking the order confirm button you are also confirming to us that you are of at least the legal age required to purchase the product.
2.0 PRICING
2.1 PRICE
2.1.1 The price of the products shall be the price Wall Mounts UK listed on our platforms
2.1.2 Where Wall Mounts UK has quoted a price for the product other than in accordance with our published price list, the price quoted shall be valid for 30 days only or such lesser time as Wall Mounts UK may specify.
2.1.3 Wall Mounts UK reserves the right by giving notice to You at any time before delivery, to increase the price of the product to reflect any increase in the cost to Wall Mounts UK, which is due to any factor beyond Our control, (which can include [but not be limited to], any foreign exchange fluctuation, alteration of duties, significant increases in the costs of labor, materials or other costs of manufacture), any change in the Delivery Date, quantity or specification for the product which is requested by You, or Your failure to provide us with adequate and /or accurate information or instructions.
2.1.4 The Price is exclusive of any applicable VAT excise, sales or taxes or levies of a similar nature which are imposed or charged by any competent fiscal authority in respect of the product which You shall be additionally liable to pay.
2.2. PRICE COMPARISON
2.2.1 Wall Mounts UK uses a third-party service to compare prices of items listed against competitors on a daily basis. We track and monitor this analysis to ensure Our prices remain as competitive as possible.
2.3 ONLINE PRICE ERRORS
2.3.1 If Wall Mounts UK discover an error in the price of items ordered, Wall Mounts UK will inform You as soon as possible (e.g. prior to the items being despatched). Wall Mounts UK will provide You the option of reconfirming Your order at the correct price or canceling it. If We are unable to contact You, We will treat the order as canceled. If You choose to cancel and have already paid for the items, You will receive a full refund.
2.3.2 The original prices can be changed more than once. By ‘original price’, we meant the price displayed online on our platform or in the most recent, printed version of the full Wall Mounts UK catalog (where the item was featured).
2.4 CALCULATION OF DISCOUNT
2.4.1 Where an online offer states that a percentage discount will be given on a purchase, the cost of the qualifying purchases will be reduced by the stated discount percentage.
2.4.2 Where purchases are stated to be offered on a “VAT-free” basis, the prices of qualifying items will be reduced by the equivalent of VAT.
2.4.3 Supplementary charges such as delivery or postage & packing shall not be discounted unless specifically stated in the offer description.
3.0 PAYMENT
3.1 Wall Mounts UK accepts payment via PayPal, mastercard, visa card on the platform.
3.2 Wall Mounts UK take payment from Your account at the time we receive Your order, once we have checked Your payment details and stock availability.
3.3 To ensure that Your payment account is not being used without Your consent, Wall Mounts UK will validate name, address, and other personal information supplied by You during the order process against appropriate third party databases. By accepting these Terms, You consent to such checks being made. In performing these checks, personal information provided by You may be disclosed to a registered Credit Reference Agency which may keep a record of that information. You can rest assured that this is done only to confirm Your identity. All information provided by You will be treated securely and strictly in accordance with relevant data protection laws.
4.0 SHIPPING AND DELIVERY
4.1 After placing your order, you will receive an email confirmation of your order. Delivery of the Goods shall be made to your address as specified in your order on the Delivery Date.
4.2 Once your product has been sent, you will receive another email with a tracking code so you can see the status of your shipment.
4.3 Delivery charges and estimated timescales are specified when You place an order. We make every effort to deliver the items within the estimated timescales, but delays are occasionally inevitable due to unforeseen factors. Wall Mounts UK shall be under no liability for any delay or failure to deliver the products within estimated timescales.
4.4 The delivery times of our Courier Service Provider may vary, especially during peak periods.
4.5 You are considered to have accepted the items you purchased 24 hours after delivery. After acceptance, You shall not be entitled to reject the item under any condition which is not in accordance with our refund and return policy.
5.0 DESCRIPTION OF ITEMS
5.1 Each item listed on the platform is sold subject to its description, which sets out additional specific conditions related to that item including, without limitation, terms, and conditions concerning estimated delivery dates and times, warranties, after-sales service, and guarantees.
5.2 Wall Mounts UK will take all reasonable care to ensure that all details, descriptions, and prices of items appearing on Wall Mounts UK are correct at the time when the relevant information was entered onto the system. Although Wall Mounts UK aims to keep the platform as up to date as possible, the information including the descriptions of items appearing on the platform at a particular time may not always reflect the position exactly at the moment you place an order. Wall Mounts UK cannot confirm the price of an item until your order is accepted in accordance with PART C section 1 above.
5.3 Products may vary slightly from their pictures. The images of the products on our website are for illustrative purposes only. Although Wall Mounts UK has made every effort to display the colours accurately, Wall Mounts UK cannot guarantee that a device’s display of the colours accurately reflects the colour of the products. Your product may vary slightly from those images.
6.0 RETURNS, SUBSTITUTION AND CANCELLATION
6.1 If the product you receive from us is faulty or defective in anyway, you must notify us within 48 hours of delivery. Wall Mounts UK offers refunds, but it is subject to our return and refund policy. Please read our Returns and refunds policy. In the unlikely event that you receive faulty or damaged goods, please refer to Our Returns and refunds policy.
6.2 Sometimes the specifications of items on the platform may change, in which case Wall Mounts UK will do Our best to offer You a similar alternative. We may experience problems with the supply of certain items and may therefore supply a substitute of the same or better quality at the same price. If You are not happy with the replacement or substitute, You can return it in accordance with our Returns and refunds policy.
6.3 Where applicable, You may cancel Your order in accordance with your rights under these Terms. You can cancel your order 24 hours after order placement. If you wish to cancel, please login to your account and click on the order. After this time, no refund can be given.
6.4 If the product you have ordered from us is faulty, the delivery courier may ask to inspect it upon delivery to you, to ensure that it has not been damaged by the courier in transit. If the item has been damaged in transit, you must notify us of the damage and send photographic evidence of such damage to us at the address above, within 48 hours of delivery. If you refuse the inspection of the product in the presence of the courier, we reserve the right to reject any request for a refund or replacement product.
7.0 SECURITY AND FRAUD
7.1 When you use a Coupon, you warrant to Wall Mounts UK that you are the duly authorised recipient of the Coupon and that you are using it in good faith.
7.2 If you redeem, attempt to redeem or encourage the redemption of Coupons to obtain discounts to which you or a third party are not entitled, you may be committing a civil or criminal offence.
7.3 If we reasonably believe that any Coupon is being used unlawfully or illegally, we may reject or cancel any Coupon and you agree that you will have no claim against Wall Mounts UK in respect of any rejection or cancellation. Wall Mounts UK reserves the right to take any further action it deems appropriate in such instances.
8.0 RATINGS AND REVIEWS
8.1 By submitting any content to the Site you agree that:
- You are the sole author of and are personally responsible for any content you submit (e.g. a written review) and you own any intellectual property rights that relate to it;
- all ‘moral rights’ that you may have in such content have been voluntarily waived by you; and
- We may contact you at the e-mail address attached to your account to request a review or to notify you about the status of your review.
8.2 You agree that you won’t submit anything that:
- is false, inaccurate, or misleading;
- you have been paid or rewarded for, if such compensation influenced the content of your review in any way;
- has been copied from anyone else, or infringes on any third party’s copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
- violates any law or is considered to be offensive e.g. threatening, libellous or racially or religiously biased;
- includes references to other websites or any contact information (e.g. email addresses or phone numbers); or
- contains any computer viruses, worms or other potentially damaging computer programs or files.
8.3 Ratings and written reviews will generally be posted within two to four business days. Wall Mounts UK reserves the right to remove or to refuse to post any submission for any reason.
9.0 EXTERNAL LINKS
9.1 We don’t control any of the websites we link to and so we can’t be responsible for the content of such websites and we disclaim liability for any losses which come out of you using them.
9.2 Just because we link to a site does not mean that we endorse or recommend that site.
9.3 We can never guarantee that a link will work.
9.4 If you find any link we offer to be offensive, please let us know and we will consider removing it.
10.0 DISPUTE RESOLUTION
10.1 If a dispute arises between you and a third party/Wall Mounts UK, We strongly encourage you to seek first a resolution by contacting Wall Mounts UK through the “CONTACT US” section above
10.2 Mandatory Arbitration of Disputes. We each agree that any dispute, claim or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation or validity thereof or the use of the Services or Content (collectively, “Disputes”) will be resolved solely by binding, individual arbitration and not in a class, representative or consolidated action or proceeding. You and Wall Mounts UK agree that you and Wall Mounts UK are each waiving the right to a trial by jury or to participate in a class action. This arbitration provision shall survive termination of these Terms.
11.0 WARRANTIES AND LIABILITY
11.1 Wall Mounts UK warrants that the items supplied will at the time of delivery correspond to the description we provided on our platform. All other warranties, conditions, or terms relating to fitness for purpose, quality, or condition of the Goods, whether express or implied by statute or common law or otherwise are excluded to the fullest extent permitted by law.
12.0 INTELLECTUAL PROPERTY
12.1 The content of the platform is protected by copyright, trade marks, database and other intellectual property rights. You may retrieve and display the content of the platform on a computer screen, phone screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Site without written permission from Wall Mounts UK.
12.2 No licence is granted to you in these Terms to use any trade mark of Wall Mounts UK or its affiliated companies.
13.0 LIABILITY AND INDEMNITY
13.1 At all times our acceptance of an order takes place on despatch of the order, at which point the purchase contract will be made and you will be charged for your order. All offers are subject to availability and while stocks last.
13.2 Wall Mounts UK shall not be liable to any customer or household for any financial loss arising out of the refusal, cancellation or withdrawal of any Coupon or your failure or inability to use a Coupon for any reason.
13.3 You will indemnify us and our affiliates and their respective officers, directors, managers, employees and agents from and against any and all claims, costs, damages, obligations, losses, liabilities and expenses (including but not limited to any reasonable fees arising from any claims or legal proceedings brought or threatened against us by any person) arising from:
13.3.1 your actions or omissions in relation to the Hub;
13.3.2 your breach of any of these terms and conditions
13.3.3 This Clause will survive the termination of these terms and conditions.
14.0 RECOMMENDATIONS
14.1 When you use our platform, Wall Mounts UK may offer you recommendations, showing items we think you might like and could perhaps miss when you are browsing the platform. Please see our Privacy Notice if you would like more information on how Wall Mounts UK use your personal data to recommend products to you.
15.0 Governing Law
The Agreement between Wall Mounts UK and You shall be governed by the laws of England and any dispute between Wall Mounts UK and You will be resolved exclusively in the courts of England. English is the only language offered for the conclusion of the contract.
16.0 AVAILABILITY OF THE SITE
16.1 Wall Mounts UK does not guarantee that the Site or any services that it offers will be available all the time and if it is not available for any reason you can’t hold us responsible for anything you lose as a result.
16.2 We have the right to change the Site and the services it offers, suspend it or stop it at any time.
17.0 MISCELLANEOUS PROVISIONS
- Wall Mounts UK shall be under no liability for any delay or failure to deliver items or otherwise perform any obligation as specified in these Terms if the same is wholly or partly caused whether directly or indirectly by circumstances beyond its reasonable control.
- You may not assign or sub-contract any of your rights or obligations under these Terms or any related order for items to any third party unless agreed upon in writing by Us.
- Wall Mounts UK reserves the right to transfer, assign, or sub-contract the benefit of the whole or part of any of its rights or obligations under these Terms or any related contract to any third party.
- If any portion of these Terms is held by any competent authority to be invalid or unenforceable in whole or in part, the validity or enforceability of the other sections of these terms and conditions shall not be affected.
- No delay or failure by Wall Mounts UK to exercise any powers, rights or remedies under these Terms will operate as a waiver of them nor will any single or partial exercise of any such powers, rights, or remedies preclude any other or further exercise of them. Any waiver to be effective must be in writing and signed by an authorized representative of Wall Mounts UK.
- These Terms including the documents or other sources referred to in these terms and conditions supersede all prior representations understandings and agreements between You and Wall Mounts UK relating to Your use of our platform (including the order of items) and sets forth the entire agreement and understanding between You and Wall Mounts UK for Your use of our platform.
- Wall Mounts UK and you agree that this Agreement does not form the basis of any partnership or co-venture.
18.0 PRIVACY POLICY
18.1 Wall Mounts UK will treat all your Personal Data as confidential (although we reserve the right to disclose this information in the circumstances set out below). We will keep it on a secure server and we will fully comply with all applicable privacy regulations and consumer legislation.
18.2 If you would like to read more on how and where we collect or how we use your personal data, please see our Privacy Notice. You can also find out how to stop receiving marketing information.
19.0 TERMS UPDATE
Wall Mounts UK may update these Terms from time to time and any changes will be notified to you via the e-mail address provided by you on registration or via a suitable announcement on our platform. The changes will apply to the use of our platform after we have given notice. If you do not wish to accept the new Terms you should not continue to use our platform and and the Online Stores. Your continued use of our platform after the date on which the change comes into effect indicates your agreement to be bound by the new Terms.